We’re looking for an experienced and organized Receptionist to join the team at Restorative Massages & Wellness, LLC. In this role, you will be responsible for overseeing the daily operations of the front office and managing the reception team. You will ensure the front office runs smoothly and provide a top-notch customer service experience. You’ll also have the opportunity to use your business acumen to help grow the company and build a successful team. This is a great opportunity to utilize your front-office management skills in a modern, fast-paced setting. If you’re looking for a rewarding role with great professional growth opportunities, this is the job for you!

• The position offers 1 free massage per month
• Employee discount at our retail store

Compensation:

$15 - $20 hourly

Responsibilities:

• Greet guests upon arrival and provide exceptional customer service ensuring their needs are met
• Answer phones and respond to customer inquiries in a timely and courteous manner
• Ensure that the front desk is well stocked with office supplies and materials
• Maintain and update customer databases and other administrative duties as needed
• Monitor and manage customer payments, invoices, and other transactions

Qualifications:

• 3+ years of experience in customer service and/or front office management in a spa setting
• US Work Authorization
• Strong written, verbal, and interpersonal communication skills
• Proficient in managing multiple tasks and projects, as well as working in a fast-paced environment
• Must have retail and sales experience

About Company

Restorative Massages & Wellness, LLC, located in Norwood, is looking to add to our highly motivated, professional, friendly, and customer service-oriented team!

Our spa includes Aveda retail and skincare services!