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Contour Spa Natick, MA

Sales/Operation Manager

Job Highlights

Full-time
No License Required
Commission

BENEFITS

Growth Systems, In-House Continued Education

Business Highlights

Contour Spa

Natick, MA

See on map
2-4 team size
$$$
Quiet

Sales/Operation Manager at Contour Spa

Job Description

About Us:

Contour Spa is a dynamic and growing company specializing in the wellness industry. Our team is dedicated to promoting wellness and body contouring through high technology localized Cryo. With a focus on creating an unparalleled guest experience, we are looking for an experienced, results-driven Spa Sales Manager to join our team. As a Spa Sales Manager, you will play a key role in driving sales growth, enhancing customer satisfaction, and ensuring the spa's success.

Key Responsibilities:

  • Sales Leadership: Develop and execute sales strategies to achieve and exceed revenue targets for spa services, retail products, and packages.
  • Team Management: Lead, train, and motivate the sales team to ensure a high level of performance and client satisfaction. Foster a culture of teamwork, professionalism, and excellence.
  • Promotions & Packages: Implement and monitor promotional campaigns and seasonal offerings to attract new business and retain existing clients.
  • Inventory: Manage supplies and ensure proper stock levels
  • Staff Development: Provide ongoing training to the team on sales techniques, customer service, product knowledge, and upselling.
  • Reporting & Forecasting: Track sales performance, analyze trends, and generate reports for senior management to provide insights and support business decisions.
  • Customer Experience: Ensure that every guest has a memorable and luxurious experience by maintaining a high standard of service and professionalism across all spa offerings.

Qualifications:

  • Proven experience as a Sales Manager or similar role in the spa, hospitality, or wellness industry.
  • Strong leadership skills with the ability to manage, motivate, and inspire a team.
  • Excellent communication, interpersonal, and customer service skills.
  • Ability to analyze sales data, generate reports, and identify opportunities for improvement.
  • Results-driven with a proven track record of achieving sales targets.
  • Passion for wellness, beauty, and customer service excellence.
  • Flexibility to work evenings, weekends, and holidays as required.

What We Offer:

  • Competitive salary and performance-based incentives, including bonuses and uncapped commission.
  • Opportunities for professional growth and career advancement.
  • A dynamic, inclusive, and supportive work environment.

How to Apply:

If you are a passionate and results-oriented Spa Sales Manager with a dedication to excellence and customer satisfaction, we would love to hear from you. Please submit your resume and a cover letter detailing your qualifications and why you would be a great fit for this role.

Posted 5 weeks ago

Contour Spa

Natick, MA 01760