MRS

Mane Room Salon

E Longmeadow, MA 01028

Salon Receptionist

Hourly

Full-Time

Description

Job Summary
We are seeking a friendly and organized Salon Receptionist to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to multitask in a fast-paced environment.

Responsibilities

  • Greet clients warmly upon arrival and provide them with necessary information about services offered.
  • Manage appointment scheduling and confirm bookings via phone and in-person.
  • Handle cash register duties, including processing payments and managing cash handling accurately.
  • Stock and sell salon products, promoting upselling opportunities to enhance client experience.
  • Maintain an organized reception area and ensure that all supplies are adequately stocked.
  • Address client inquiries and resolve any issues or concerns promptly and professionally.
  • Assist in supervising salon staff when needed, ensuring smooth operations throughout the day.
  • Utilize basic math skills for transactions and inventory management effectively.

Qualifications

  • Previous experience in customer service or a receptionist role is preferred.
  • Strong phone etiquette with excellent verbal communication skills.
  • Ability to work well under pressure while maintaining a positive attitude.
  • Familiarity with cash register operations and basic math skills for accurate transactions.
  • Experience in sales or upselling techniques is a plus.
  • A proactive approach to problem-solving with strong organizational skills.
  • Must be able to work flexible hours, including weekends if required.

Join our dynamic team where you can grow your career in the beauty industry while providing outstanding service to our valued clients!

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Benefits:

  • Employee discount

Shift:

  • Day shift
  • Evening shift
  • Morning shift

Work Location: In person

Responsibilities

Responsibilities

  • Greet clients warmly upon arrival and provide them with necessary information about services offered.
  • Manage appointment scheduling and confirm bookings via phone and in-person.
  • Handle cash register duties, including processing payments and managing cash handling accurately.
  • Stock and sell salon products, promoting upselling opportunities to enhance client experience.
  • Maintain an organized reception area and ensure that all supplies are adequately stocked.
  • Address client inquiries and resolve any issues or concerns promptly and professionally.
  • Assist in supervising salon staff when needed, ensuring smooth operations throughout the day.
  • Utilize basic math skills for transactions and inventory management effectively.

Requirements

  • Phone etiquette
  • Basic math
  • Customer service
  • Cash register
  • Sales
  • Inventory management
  • Organizational skills
  • Upselling

Benefits

  • Employee discount