TBS

The Bodhi Spa

Newport, RI 02840

Spa Attendant / Receptionist

Hourly

Flexible

$$

Description

We are hiring for the Newport location.

Location and availability will stand out in the hiring process.

Full or Part time

Shifts:

7:00am – 3:00pm

2:30pm – 10:00pm

Closed Tuesday in Newport

One weekend shift minimum

Flexibility and availability are important.

Job Mission

Customer Service: Must have excellent customer service skills.

Education: Should hold a high school degree or higher.

Detail Oriented: Pays close attention to all the little details.

Social: Happiest working as a team/with other people.

Levelheaded: Holds emotions in check, even in tough situations.

Professional: Presents a professional appearance and demeanor.

Multi-tasking: Functions effectively in a very busy environment. Calm, with the ability to multitask, strong respectful communication skills

Attendant and Receptionist:

Provide a warm, welcoming, knowledgeable and professional demeanor to guests and co-workers

Answers the phone and messages professionally, making and confirming appointments. Ensure all information on file is up to date and correct. Notes any special Guest requests and answer any questions about the products and services offered.

Book appointments to maximize the productivity of the spa while booking a quality Guest experience. Track Guests' itineraries in the Spa Computer System and communicate changes.

Maintains full knowledge of The Bodhi Spa facilities, hydrotherapy circuit (Water Journey). Gives spa facility orientation tours during the checking in process.

Maintain a positive attitude and contribute toward a quality work environment at all times while on duty.

Fold linens - Towels, robes, sheets and restock.

Cleans, restocks and maintains the Water Journey area, change rooms and relaxation areas as needed. Water removal and clean up procedures are diligent.

Interacts with guests to provide a 5 star customer experience.

Job Types: Full-time, Part-time

Pay: $16.00 - $17.00 per hour

Expected hours: 20 – 40 per week

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 8 hour shift
  • Day shift

Education:

  • High school or equivalent (Required)

Work Location: In person

Responsibilities

Provide a warm, welcoming, knowledgeable and professional demeanor to guests and co-workers

Answers the phone and messages professionally, making and confirming appointments. Ensure all information on file is up to date and correct. Notes any special Guest requests and answer any questions about the products and services offered.

Book appointments to maximize the productivity of the spa while booking a quality Guest experience. Track Guests' itineraries in the Spa Computer System and communicate changes.

Maintains full knowledge of The Bodhi Spa facilities, hydrotherapy circuit (Water Journey). Gives spa facility orientation tours during the checking in process.

Maintain a positive attitude and contribute toward a quality work environment at all times while on duty.

Fold linens - Towels, robes, sheets and restock.

Cleans, restocks and maintains the Water Journey area, change rooms and relaxation areas as needed. Water removal and clean up procedures are diligent.

Interacts with guests to provide a 5 star customer experience.

Requirements

  • Customer service
  • English
  • High school or equivalent

Benefits

  • Health insurance
  • Dental insurance
  • 401(k)
  • Paid time off
  • Vision insurance
  • Flexible schedule