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Spa Coordinator

Job Highlights

Industry experience required
Full-time
No License Required
Hourly

BENEFITS

401k, Medical Insurance, Dental Insurance, Growth Systems, Social Media Marketing

Business Highlights

Skin Spa New York

Boston, MA

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Spa Coordinator

About Skin Spa New York

https://www.skinspanewyork.com" target="_blank">Skin Spa New York is a specialty skincare and laser spa brand with multiple locations in New York City, Boston, and Miami. We offer a full range of skincare and advanced medical spa treatments, including injectables.

As an established lifestyle brand celebrating our 20th anniversary this year, we are searching for motivated and passionate individuals to grow with our team.

About the Role

We are seeking a dedicated and motivated Spa Coordinator to join our team at Skin Spa New York, with a strong interest in building a long-term career within the medical spa industry. This is a great opportunity for someone looking to grow and develop within the field of medical aesthetics.

The ideal candidate will have a passion for wellness and aesthetics, a keen attention to detail, and the flexibility to work scheduled shifts as well as be available for coverage when needed. Weekend availability is required for this role.

Responsibilities

  • Providing excellent customer service
  • Promoting retail, upsells, and packages to meet daily sales goals and expectations
  • Booking and confirming appointments
  • Guiding clients during the check-in and check-out process
  • Coordinating with the back-of-house team for seamless service flow
  • Maintaining cleanliness of the spa and retail area
  • Handling client concerns with insight and poise
  • Managing a multi-line phone system
  • Handling multiple assignments simultaneously

Requirements

  • Med Spa experience preferred
  • Sales-driven with a retail background (2+ years)
  • Experience with appointment booking software (e.g., Boulevard, Booker, MindBody)
  • Strong grammar and phone etiquette skills
  • Clean and refined appearance
  • Punctual, reliable, and a team player
  • Leadership capabilities

Growth Potential

This position offers opportunities for advancement within the company as you gain experience. We value career growth and provide a supportive environment for those eager to learn and contribute.

Posted 4 weeks ago